Cancellation Policy

We allow cancellations only if the item has not been shipped or produced. If eligible, your order will be fully refunded. We are unable to cancel orders after the item has left our facility.

Return Conditions

Products may be returned within 14 days after delivery. To be accepted, the item must be unused, in its original condition, and packaged as received. Proof of purchase is required. Returns made directly to the manufacturer will not be processed.

Shipping fees will be charged only once, and no restocking fees apply.

Refund Information

After your return is inspected, we will email you the result. Approved refunds will be credited back to the payment method used during purchase, typically within several days.

Haven’t Received a Refund?

If you’re waiting on a refund, please recheck your bank and card statements. Contact your bank or credit card issuer if needed. If the issue persists, email us at [email protected].

Contact

Phone: +1 631-702-9885

Email: [email protected]

Address: 1215 Feathers Hooves Drive